Privacy Notice

Last Updated: [Insert Date]

Introduction

Susan Pitt Art (“we,” “our,” or “us”) respects your privacy and is committed to protecting your personal data. This Privacy Notice explains how we collect, use, and safeguard your information when you visit our website hosted on Squarespace.

We act as the Data Controller for the personal data we process.

Information We Collect

We may collect:

  • Identity and contact details: name, email address, phone number, billing/shipping address.

  • Transaction data: purchase details, payment information.

  • Technical data: IP address, browser type, device information, pages visited.

  • Cookies and analytics data: used to improve site performance and personalize your experience.

Lawful Basis for Processing

Under UK GDPR, we rely on the following lawful bases:

  • Contract: to provide products or services you purchase.

  • Consent: for optional marketing communications.

  • Legal obligation: to comply with tax and accounting requirements.

  • Legitimate interests: to improve our website, prevent fraud, and protect our business.

How We Use Your Information

We use your data to:

  • Process and deliver orders.

  • Communicate with you regarding inquiries or services.

  • Send marketing updates (if you have opted in).

  • Improve our website and customer experience.

  • Fulfil legal and regulatory obligations.

Sharing Your Information

We do not sell your personal data. We may share it with:

  • Service providers: Squarespace (website hosting), payment processors, delivery companies.

  • Professional advisers: accountants, legal advisers.

  • Authorities: if required by law.

International Transfers

Squarespace may store data outside the UK. Where this occurs, appropriate safeguards (such as Standard Contractual Clauses) are in place to protect your information.

Data Retention

We retain personal data only as long as necessary:

  • Customer records: up to 6 years for tax/accounting compliance.

  • Marketing data: until you withdraw consent.

Your Rights

Under UK GDPR, you have the right to:

  • Access your personal data.

  • Request correction or deletion.

  • Object to processing or request restriction.

  • Withdraw consent for marketing.

  • Data portability (receive your data in a structured format).

To exercise these rights, contact us at [insert email address].

You also have the right to lodge a complaint with the Information Commissioner’s Office (ICO) at www.ico.org.uk.

Data Security

We take reasonable steps to protect your information, including secure hosting through Squarespace. However, no online system is completely secure.

Third-Party Links

Our website may contain links to third-party sites. We are not responsible for their privacy practices.

Changes to This Notice

We may update this Privacy Notice from time to time. Updates will be posted here with a revised date.

Contact Us

If you have any questions, please contact:

  • Business Name: Susan Pitt Art

  • Email: [insert email address]

  • Phone: [insert phone number]

  • Address: [insert business address]